Privacy Policy

Privacy Policy

Introduction

Welcome to https://fca-car-finance-complaints.dreamdwellings.net (hereafter referred to as “Fca Car Finance Complaints”, “we”, “us”, or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA), Colorado, USA
  • Utah’s Consumer Sales and Service Act (UCPA), Utah, USA
  • Connecticut’s Connecticut Data Privacy Act (CTDPA), Connecticut, USA
  • Virginia’s Consumer Data Protection Act (VCDPA), Virginia, USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://fca-car-finance-complaints.dreamdwellings.net
  2. All applications, software, and services provided by Fca Car Finance Complaints
  3. Any third-party platforms, apps, or services linked to our website, which have their own privacy policies that govern user data collection and usage

Processing Activities

This policy describes the ways in which we process personal data when you:

  1. Use our applications and services as an authorized user
  2. Visit and interact with our websites
  3. Communicate with us via email, calls, texts/SMS, or any other channel

Personal Data Collection

We collect various categories of personal information from users, including:

  1. Account Information: Details related to your registration and account creation, such as user names, emails, and passwords.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account numbers, investment portfolios, or other financial records required for financial services.
  4. Purchase Information: Items bought, purchase frequency, and transaction amounts for analytics and personalization.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information from your device to enhance user experience.
  6. Location Data: GPS coordinates and location-based services data to provide localized content and services.
  7. Feedback: Comments, reviews, and ratings you share with us to improve our products and services.
  8. Social Media Information: User profiles, preferences, and interactions from social media platforms when you connect your accounts.
  9. Product Information: Details about the products or services that interest you on our platform.

We gather this data through direct user input, interaction with our systems, and automated technologies such as cookies. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

We use cookies to enhance your online experience and for analytical purposes:

  1. Strictly Necessary Cookies: These ensure the basic functionality of our website and apps.
  2. Preference Cookies: Remembering user preferences, such as language settings or display choices.
  3. Analytics Cookies: Tracking anonymous data to understand how users interact with our platform and improve services.

Users can manage their cookie preferences through our Cookie Manager tool.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or upon request for deletion, we securely delete or anonymize the data.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal information:

  • Encryption of sensitive data during transmission and storage
  • Access controls and employee training to prevent unauthorized access
  • Regular security audits and updates to our systems
  • Data backup procedures to ensure business continuity

Your Rights (Depending on Your Location)

In accordance with applicable laws, you may have certain rights regarding your personal data:

  • Access: Request access to the personal information we hold about you.
  • Rectification: Ask for corrections to be made if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data, except where retention is required by law.
  • Restriction: Limit our processing of your data in specific circumstances.
  • Portability: Receive a copy of your personal information in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise these rights or submit a complaint, please contact our Data Privacy Team at [email protected] or write to us at:

Fca Car Finance Complaints
Data Privacy Team
[Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review it regularly for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please reach out to us via: